F&I Products

MetroGuard understands that a dealer’s approach to the customer can take many forms; traditional, single point of contact, virtual, and therefore, requires a complementing F&I product portfolio. In addition, the markets where you operate may offer sales opportunities that require a product offering that a traditional product just won’t meet.

At MetroGuard, we have experience in customizing a dealer’s product portfolio to leverage those untapped market opportunities or offer a simplified product portfolio that can be sold in a single point of contact environment.

Most importantly, we demonstrate to our clients the portfolio impact from participating in the underwriting profit in all products. In summary, if you want a traditional product portfolio to get up and running quickly; we can do that. If you want a total customized product portfolio or just a few customized products; we can do that.

Mechanical Repair Service Contract

An optional repair service contract that covers specific components (based on coverage level and time/mileage limits) and addresses repairs after the dealer or manufacturer warranty expires.

• New & Used (Up to 150,000 miles)
• Manufacturer Certified Wrap
• Dealer Certified Wrap (Custom)

 

GAP

Is an industry standard product that assists a customer in covering the “gap” between the financed amount owed on the vehicle and the vehicle’s actual cash value (ACV).

Rim & Tire

An optional repair contract that can provide for the repair and/or replacement of damaged rim(s) and/or tire(s).

Excess Wear & Tear

This contract addresses wear and tear items that exceed the standards as noted in the customers lease agreement.

Oil Change & Tire Rotation

This contract is a maintenance package in which a customer has prepaid for a specific number of oil changes and tire rotations over a specific timeframe. This product is typically sold as a customer retention tool and keeps customers coming back to you.

Paintless Dent Repair (PDR)

This contract is a maintenance contract that will cover the cost to repair minor dents and dings on the vertical panels.

Tech Protection

This contract is a repair contract that will cover the cost to repair or replace specific high-tech components that are not covered in a typical VSC and is outside the manufacturer’s warranty.

Limited Powertrain Warranty

This contract is a repair contract that provides protection for specific powertrain components based on time/mileage limits.

Lifetime Limited Powertrain Warranty

This contract is a repair contract that provides protection for as long as the customer owns the vehicle and applies to key component groups that are essential to keeping the vehicle running; engine, transmission/transfer case/all-wheel drive assembly, and drivetrain assembly.

Bundle Products

We offer you the flexibility to bundle product that is best for the brand you represent, your market, and your dealership. Note: All products can be sold individually or within a bundle.

• Windshield Repair/Replace
• Key Replacement
• PDR
• Excess Wear & Tear

Additional Product that can be included on Repair Contracts or with the bundle product noted above.

• Roadside Assistance
• Trip Interruption
• Rental Reimbursement